Who we are

OverKill Simulations makes HangarControl, flight simulator hardware software for Windows. For anything about your information, email admin@overkillsimulations.com.

What we collect and why

Your account

When you create an account or buy HangarControl, we store your email address, username, and your name if you give it. Your password is stored scrambled (hashed), so nobody, including us, can read it. We use this to let you log in, download HangarControl, see your purchases and manage your license.

Purchases

Payments are handled by Stripe. Your card details go straight to Stripe and never touch our site. We receive your name, email, what you bought, the amount and the order date, which we keep for your purchase history and for tax and accounting records. Stripe’s own privacy policy is at stripe.com/privacy.

License and activation

When you activate HangarControl or start a trial, the app sends your license key or email along with a device ID. The device ID is a one way code generated from your Windows installation. It can’t be turned back into your name, computer name or anything else. It lets us count how many computers a license is activated on and keep track of trials.

Crash reports and log files

HangarControl only sends crash reports or logs if you choose to: either by clicking Send Logs to Developer, or by turning on automatic crash reports in the app’s logging settings (off by default). A report contains the error details, recent HangarControl log lines, your HangarControl and Windows versions, and your computer’s name. Before logs are saved, HangarControl replaces your Windows username, computer name and any email addresses inside the log text with placeholders. If you add your email to a report, we use it only to follow up with you about that problem. We use reports only to find and fix bugs.

Emails

We send account emails, purchase receipts and license information, and we reply to support emails you send us. Emails are sent through Google (Gmail). We don’t send marketing emails.

The website itself

The site is hosted by Kinsta. Like any website, the servers record basic connection details such as your IP address, browser type and the pages you request, for security and to keep the site running. This also applies when HangarControl connects to our site to activate a license, check a trial or check for updates.

Cookies

The site uses cookies that it needs to work: keeping you logged in, remembering your cart and running checkout. Stripe sets its own cookies during checkout to prevent fraud. Some pages include embedded YouTube videos, and YouTube may set its own cookies when those pages load or the video plays.

Links to other sites

We link to Discord, YouTube, Patreon, X, Facebook and Twitch. Once you’re on those sites, their privacy policies apply, not this one.

Who we share it with

Only the services needed to run the business: Stripe for payments, Kinsta for hosting and Google for email. We don’t sell, rent or trade your information. We would only share it beyond that if the law requires it.

How long we keep it

Account and license information is kept while your account exists, so your purchase and activations keep working. Order records are kept as long as tax and accounting rules require. Crash reports and log files are kept only as long as they’re useful for fixing problems.

Your choices and rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it, by emailing admin@overkillsimulations.com. Deleting your account also ends your ability to download HangarControl and manage your license. We may need to keep order records for tax and accounting even after an account is deleted. Depending on where you live (for example the EU, UK or California), you may have additional rights under local law, and we’ll honor them.

Children

The site and HangarControl aren’t meant for children under 13 (16 in the EU), and we don’t knowingly collect their information. If you think a child has given us information, email us and we’ll delete it.

Changes to this policy

If this policy changes, the new version goes on this page with a new date at the top.